David Leach

David Leach

Job Title: Chief Executive Officer

Company: Qrious

Speaking at the following:

14:35 - 15:10
Presentation – Customer 360: A New Way Forward

The concept of building a 360 view of the customer is not a new concept, however, how you deliver results successfully with Customer 360 has changed. Today, customers expect an organisation to not only know them, but also provide a consistent multichannel experience that is personalised to their preferences, and relevant to their specific needs,… Read more.