Job Title: Head of Data & Analytics
Mark Topham is the Head of Data & Analytics at Kiwibank. Responsible for designing and delivering the bank’s data and analytics strategy to put it at the heart of what they do and to bring to life the banks brand promise of “Kiwi’s making kiwi’s better off” through the use of innovative analytic solutions. Mark leads a dedicated team of data professionals responsible for warehousing, Business Intelligence, Business Analytics, Customer Engagement and Information and Data Governance.
Prior to Kiwibank Mark was the Head of Data at ANZ NZ. In this role he was responsible for leading a fundamental transformation of the their data and insights environments across people, process and technology
A firm believer in the power of data to change organisations and customer outcomes for the better Mark brings a wealth of experience across change management, projects and transformation.
Drawn to data: Analytics as a lens for change. Exploring the ways to convert data into actionable insights – distilling the customer’s voice to inform and improve products. Examining the ways in which you can learn from mistakes and overcome roadblocks to develop more mature analytic cultures.